1. Information We Collect
To provide you with our services, we collect personal information including but not limited to:
- Identity Data: First name, last name, date of birth, and government-issued ID numbers (NIN, BVN) for KYC purposes.
- Contact Data: Email address, physical address, and telephone numbers.
- Financial Data: Bank account details and cryptocurrency wallet addresses used for deposits and withdrawals.
- Technical Data: IP address, device type, operating system, and login data.
2. How We Use Your Information
We use your personal data to:
- Process your transactions (transfers, bill payments, crypto trading).
- Verify your identity and comply with Anti-Money Laundering (AML) regulations in Nigeria.
- Protect against fraudulent activities and unauthorized account access.
- Send you important updates regarding your account or changes to our policies.
3. Data Sharing and Disclosure
We do NOT sell your personal information to third parties. We may share your data only with:
- Service Providers: Third-party payment processors, identity verification services, and SMS gateways required to facilitate transactions.
- Law Enforcement: Government or regulatory authorities if legally obligated by a court order or to prevent financial crimes.
4. Data Security
We implement robust technical and organizational security measures to protect your data, including AES-256 encryption, SSL/TLS protocols for data transmission, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your account (subject to regulatory data retention laws). To exercise these rights, please visit our Remove Policy page or contact support.
